Consumer Complaints


RUCO is an advocate for Utility Ratepayers only. We do not regulate or have jurisdiction over any utility company.  

All public utility companies are regulated by the Arizona Corporation Commission, Utilities Division. 

If you would like to file a complaint against your utility company, you can call the Utilities Division at (602) 542-4251, Tucson office (520) 628-6550 or 1-800-222-7000 (if calling outside the Phoenix Metro area).  The Utilities Division Consumer Services Section will work with you in getting it resolved.   

Or you prefer, you can click on the link below to be taken directly to the Utilities Division complaint form.

Complaint Form